cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 5
10,820
Flag Post

Solved!

Printer won't initialize past 94%

HP Recommended
HP DesignJet T1300 PostScript Printer

When powering up printer it gets to 94% initialize and won't go any further.  There is no error code.  We've tried unplugging, powering off, etc.  But still it will only get to 94%.  Any help would be appreciated.

4 REPLIES 4
Level 4
68 65 9 19
Message 2 of 5
Flag Post
HP Recommended
It's possible you may have a bad printhead. Remove everything including network cable, media, all ink cartridges, and all printheads.

Close everything up, and restart the plotter. It should come to 100% and start asking for stuff. Install everything as asked and see if each are accepted.

With any luck, everything works. If any printhead is rejected, I would replace all of them.

That's the cheap and easy test before you start chasing hardware issues. Good luck!
Highlighted
Level 13
7,130 7,121 558 1,015
Message 3 of 5
Flag Post
HP Recommended

Most times this is a supply issue (Media, Ink, Printhead). Remove all media, printheads and ink. Now turn the printer on and wait for it to ask for the supplies. Put them in and most times everything will be back to normal.

Highlighted
Author
New member
2 1 0 0
Message 4 of 5
Flag Post
HP Recommended

Thanks!  This worked and we are back to printing.

0 Kudos
Highlighted
New member
2 1 0 0
Message 5 of 5
Flag Post
HP Recommended

Having similar problems with printer not initializing above 78%.

I removed everything but the printheads.

How do I remove printheads if suitated in the no access area?

0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation