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‎05-27-2020 10:57 PM

HP Recommended

In my plotter, I have noticed the printheads are not being capped when in the parking position. I can see from the side (no right cover) that caps in service station move more to the front so the printheads are not covered/capped. I have tried the service station diagnostic and service station calibration but still not capping. What can I do? Please help me.

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1 REPLY 1

‎05-28-2020 12:56 AM

HP Recommended

Remove the right cover and examine the service station closely to make sure there is not foreign material blocking the movement. There is also a manual service station drive on the back of the service station that you use a t-10 torx to move the service station. You can try to manually cap the printhead to confirm the station works.

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