cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 5
342
Flag Post
HP Recommended

Relocation of Plotter - But the Lift is too small

HP DesignJet T2300

I have to relocate my HP DesignJet T2300 plotter but found that the lift is too small to get in.  What can I do?

4 REPLIES 4
Highlighted
Level 3
Level 3
46 46 2 0
Message 2 of 5
286
Flag Post
HP Recommended

Relocation of Plotter - But the Lift is too small

HI

 

It is advisable not to tilt the priter if it has been in use for some time,

 

The ink from Service station might spill over .

 

I work For HP
0 Kudos
Highlighted
New member
2 1 0 0
Message 3 of 5
274
Flag Post
HP Recommended

Relocation of Plotter - But the Lift is too small

Thanks for your advice,

However, we are in difficult situation:

1. The T2300 plotter has been in use for some time.

2. The width of the LIFT is shorter than the width of the plotter.

 

I've read the article about "How to de-install and transport your HP Designjet Printer" at this link: https://www.hpplotter.co.uk/blog/how-to-de-install-and-transport-your-hp-designjet-printer

I would like to know that:

1.  Could the plotter be dismantled to shorten the width?  If yes, could you provide more information about that.

2. If the plotter cannot be dismantled and the plotter must be tilted, can any measure be taken to avoide ink from spilling over?

3. Is there any other solution?

Many Thank!

 

0 Kudos
Highlighted
Level 3
Level 3
46 46 2 0
Message 4 of 5
267
Flag Post
HP Recommended

Relocation of Plotter - But the Lift is too small

HI

 

To provide answers to the following questions.

 

I would like to know that:

1.  Could the plotter be dismantled to shorten the width?  If yes, could you provide more information about that.

Not an ideal solution as the Width does not reduce much.

 

2. If the plotter cannot be dismantled and the plotter must be tilted, can any measure be taken to avoide ink from spilling over?

The printer should be shut down when in ready state so that the printheads are capped in the service station

Tilting has to be very minimal as you already specified that the unit has been in use for a while - There would be considerable amount of residual  ink in service station

The Service station is on the right Hand side of the printer take care to ensure that the ink does not spill over from service station which is on the right Hand side of the printer  .

 

https://support.hp.com/us-en/document/bpp03502

 

 

3. Is there any other solution?

Try to call HP Support and see whether an onsite visit can be Arranged for moving the printer.

 

I work For HP
0 Kudos
Highlighted
Level 11
Level 11
4,405 4,391 456 945
Message 5 of 5
258
Flag Post
HP Recommended

Relocation of Plotter - But the Lift is too small

We have run into this issue a couple of times. Usually we will remove the legs and then stand the plotter on end, making sure the right side which contains the service station is down.  At least if ink leaks it will not run all over the inside of the plotter and there is less stress on the carriage. Normally we will stand it on a blanket or cardboard to slide and in case of ink spill. We have never had an incident. The amount of space you would gain by removing the ends would be negligible.  Just move as fast as possible and avoid turning the printer up side down.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation