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- Re: The maintenance cartridge is not new message after inser...
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06-18-2018 08:51 PM
Have just started to get a message saying 'The maintenance cartridge is not new' after inserting a new cartridge just a week ago. Just to make sure it wasn't a faulty cartridge i inserted another new cartridge and got the same message. Now i am getting a message saying 'Printhead cleaning kit is full. Replace'.
Firmware version is the latest (03_06_00.8)
I have ran some diagnostics, ink level sensor calibration & Ink level sensor check and both have given me an error 79:04.
I have also tried a "file System' & 'Hard disk recovery'.
Hope you can help out on this,
Thanks
Solved! Go to Solution.
Accepted Solutions
06-20-2018 04:51 AM
Had an issue on a Z6100 with the machine not recognizing the maintenance cartridge. Here's a link to the thread.
Replacing the line sensor was cheap and easy.
Also, you might try doing a google search for the service manual online. Very helpful.
Good luck. Let us know what happens.
06-20-2018 04:51 AM
Had an issue on a Z6100 with the machine not recognizing the maintenance cartridge. Here's a link to the thread.
Replacing the line sensor was cheap and easy.
Also, you might try doing a google search for the service manual online. Very helpful.
Good luck. Let us know what happens.
12-27-2019 08:48 AM
H had the same message after I replaced the maintenance cartridge. I selected replace maintenance cartridge from the menu removed the one I just replaced and then put it back in. Turned the plotter off and then back on and the message was gone.
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