cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
ArildH Honor Student
Honor Student
2 1 0 0
Message 1 of 3
199
Flag Post
HP Recommended

When unloding media on Z9+ printer, remaining length and type of media is not printed.

HP Z9+dr 44"
Microsoft Windows 10 (64-bit)

Printing of barcode, remaing length and type of media should come automatic when unloding media.

Does not happen.

2 REPLIES 2
Professor
Professor
2,376 2,069 187 372
Message 2 of 3
154
Flag Post
HP Recommended

When unloding media on Z9+ printer, remaining length and type of media is not printed.

You need to turn on the paper information option. As well when unloading paper you must use the unload paper option at the control panel. 

Find this information helpful? Please click Kudos or tag as solution. I am not an employee of HP but a current field service tech with 20+ years real world experience troubleshooting and fixing HP Imaging hardware.
Reply
0 Kudos
ArildH Honor Student
Honor Student
2 1 0 0
Message 3 of 3
102
Flag Post
HP Recommended

When unloding media on Z9+ printer, remaining length and type of media is not printed.

Thanks for replay.

How do you turn on paper information option?

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation