05-08-2020 04:29 PM
I'm using HP Everyday Pigment Gloss paper for the calibration. I can't find anything in the repair manual or through online search that indicates I have to use a particular class of paper.
Any ideas? Thanks.
05-09-2020 03:10 AM
05-11-2020 10:56 AM
You must order the Paper Advance Calibration Kit per HP's service manual:
In order to perform the Paper Advance Calibration, you must order the Z2100/Z3100/Z3100ps Paper Advance Calibration Kit, which contains two sheets of HP Universal Instant-Dry Photo Gloss paper. 24 inch Q6675-60103 44 inchQ6677-60030
Applies to both Z3100 and Z3200
05-11-2020 11:14 AM
Thanks for your advice, I have statements
if the plotter can load coated paper or another media no need to perform the calibration
meantime I would like to investigate the service plot to understand the issue.