05-27-2020 02:47 AM - edited 05-27-2020 02:53 AM
Machine stopped printing blue [started out blue, then peters out to light blue] Replaced blue cartridge - no difference. replaced blue/green printhead - no help.
Suggested solutions appreciated.
05-27-2020 01:04 PM
Do you have the result of the Printhead Alignment ? can you share it
its look like below example :
all plots are available under service utilities then “Diagnostic Print
Visual Alignment Diagnostic
also, the nuzzle health from print diagnostic :
06-10-2020 03:52 AM
Hello, I tried to run a printhead alignment.. but got an error "unable to scan" or something to that effect.
I have a strange issue with Service Utilities.. "the printer is not found" Anyway you could help me resolve these problems?