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connecting designjet to studiorip

designjet 5500

I've created a hot folder in studiorip 3 and everything on the rip pc looks good, but I send a job to the hot folder and nothing is printing. I've tried sending jobs directly through printing on the pc...nothing. I've tried setting up the printer on my MAC and nothing prints there either. I've also logged into the ip of the printer and tried there, but nothing prints.

 

any ideas.

 

 

P.S. It prints going through Cyberduck....no idea why.

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