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Microsoft Windows Vista

bonjour, quand je connecte mon imprimante elle m'imprime des documents anciens comment proceder,   merci

1 REPLY 1
HP Recommended

@LECARRE 

Bonjour,


Quel est le modèle exact de votre imprimante (ex: CB747A)?
Pour localiser ce numéro de produit P/N: ce document.

 

Afin de pallier cet incident, veuillez suivre les instructions du lien HP Message d'erreur "Intervention de l'utilisateur nécessaire" lors de l'impression (Windows).

 

N'hésitez pas à nous solliciter en cas de besoin.


Cordialement,:Wink:

 

____________________________

Hello,


What is the exact model of your printer (e.g. CB747A)?
To locate this Product Number P/N: this document.

 

In order to palliate this incident, please follow the instructions in the HP link 'User Intervention Required' Error When Printing (Windows).

Do not hesitate to contact us in case of need.

 

Best regards,:Wink:



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