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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- printhead replacement problem
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01-14-2019 12:25 PM
I bought six new heads, had them installed in my L25500 printer but the LC head keeps asking to be reseated, if i switch the two heads i get the same problem but the head reads in the other slot, just this one slot keep asking for a reseat.
Would i need to replace the carriage any one has any ideas ?
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Accepted Solutions
01-15-2019 01:59 PM
HI,
Could be that the electronic connections behind the Printhead (Flex Cables) need a cleaning so they contact better.
Also, it is not unheard of to receive PH's that dont work. (Try another)
After that then I would replace, in order, the Flex Cables (comes as Carriage Cover), Carriage PCA, Trailing Cable.
Good Luck,
Roy K
01-15-2019 01:59 PM
HI,
Could be that the electronic connections behind the Printhead (Flex Cables) need a cleaning so they contact better.
Also, it is not unheard of to receive PH's that dont work. (Try another)
After that then I would replace, in order, the Flex Cables (comes as Carriage Cover), Carriage PCA, Trailing Cable.
Good Luck,
Roy K
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