Configure VLAN using handset

[linuxxxunil]

• I don’t have creds to mess with the switch but everything works on the network. 
  our VLAN is XX but the phone shows VLAN ID 40.
  is there a way to change the vlan setting on  the phone or log into it via a browser?
  I am always prompted for a user password and not an admin password using the phones menu.
  ended up bringing the phone home (no vlan) and it works at home.
  thank you

[linuxxxunil]

well i finally found out how to factory reset the phone.  the mac address in lowercase.  what was tripping me up was if i needed the letter e , the astericks masking the password would appear as soon as i pressed the 3 one time.   I just pressed it twice and waited between letters.  All should be good as far as VLANs go when I bring it back to the office.

[SteffenBaierUK]

Hello @linuxxxunil ,

Welcome to the HP community.

Unfortunately, your post does not contain the software version you currently use for your HP Poly product or even the exact hardware or type/model.

This is important, especially in the future, when someone finds this post in days, months, or years.

Please do not simply edit the original post, but reply with the versions.

In the FAQ or the Read 1st section, we remind users why this is important.

Also from this FAQ 

Oct 10, 2011 Question: How can I reset / Factory default my Phone configuration?

Resolution: Please check => here <=

or

Jul 10, 2013 Question: How can I use VLANs with Poly phones?

Resolution: Please check => here <=

Best regards

Steffen Baier