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‎12-13-2016 11:06 AM

HP Recommended

Hi,

 

We have a D60 phone and we have some issue. 

 

At the last power failure, we loose all the configuration on the D60 and was not able to use it until we sent someone to redo the configuration.

 

This phone is paired with a VVX410P and seem we can't use provisioning to supply the config of the VVX410P and D60 to pair automaticly .

 

Any one know if it's feasble ? Or have a way to keep the config in the D60 ?

 

The VVX410P phone is running the last firmware.

 

Regards,

 

Francis

1 REPLY 1

‎12-13-2016 11:18 AM

HP Recommended

Hello Francis,


welcome to the Polycom Community.

It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release.

Stating the latest does not help anybody.


This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.

The above is also stated in the "Read First"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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