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‎05-15-2018 05:39 PM

HP Recommended

I have an IP 5000 that I need downgraded to a later version. Currently it is on version 5.0.8.0935 and I need it on 4.3.1, 4.0.4, 3.3.3, or 3.3.2 in order to function with the version of Asterisk that we''re using.

 

What is the easiest way to do this? Do I need to roll back drivers or can I just do a fresh install of the version I need?

1 REPLY 1

‎05-16-2018 01:05 AM

HP Recommended

Hello @HMKL,

welcome to the Polycom Community.

 

5.0.8 is not a software version it is the Updater aka the BootROM.

 

I seriously doubt that a downgrade would make the phone more compatible to Asterisk but please check below.

The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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