Local Admin Password on VVX450 UC 5.8.0.12848

[Anonymous]

We recently got in a few of the new VVX450s and when working through the config for UC 5.8.0.12848, I've run across an issue where the admin password is not being changed by my config file.  That section of the config is below:

  <device>
    <device.prov device.prov.serverName="redacted" />
    <device.auth device.auth.localAdminPassword="redacted" />
    <device.auth.localAdminPassword device.auth.localAdminPassword.set="1" />
  </device>

The phone is getting the "device.prov.serverName" and "device.auth.localAdminPassword.set" values because I can see them when I export the config out of the phone:

        call.shared.exposeAutoHolds="1"
        call.shared.oneTouchResume="1"
        call.shared.reject="1"
        device.auth.localAdminPassword.set="1"
        device.prov.serverName="redacted"
        device.wifi.enabled="0"

This config has worked previously on older firmware on other VVX models, and it looks like the parameters are still the same according to the Admin Guide:

https://documents.polycom.com/bundle/ucs-ag-5-8/page/r_ucs_ag_administrator_and_user_password_parame...

Any help would be appreciated!

Thanks,

John

[Anonymous · Accepted solution]

I was able to resolve this by putting the "device.auth.localAdminPassword.set" parameter before the password parameter in the config file.

[SteffenBaierUK]

Hello @jothdu,

welcome to the Polycom Community.

Just to close the loop on this:

Oct 7, 2011 Question: What is the Standard Username and Password for a Polycom Phone?

Resolution: Please check => here <=

The above details the correct settings.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services