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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎09-29-2024 08:38 AM

HP Recommended
Operating System: Microsoft Windows 11

Tried to reset password on OBiTalk portal. (web says must reset after 9/26)

Request rest and got email, but after click the button. it shows error msg - could not reset password.

How do i get a new password for the portal before it's gone for good?

 

OBi200

 

3 REPLIES 3

‎09-29-2024 08:47 AM

HP Recommended

Hello @Larry314 ,

 

welcome to the HP Poly community.

 

It is the weekend so maybe try in the week. Remember this community is mainly run by volunteers not attached to ObiHai or Poly.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎09-30-2024 10:53 AM

HP Recommended

I had the same issue.  I just tried to reset the password at 9:50 AM PT on Monday, 9/30/2024, but it wouldn't allow me.

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‎09-30-2024 06:38 PM

HP Recommended

error msg" could not change your password on the system'

Likely no help on this, not something the community can help. 😢

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