• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
Locked

‎03-06-2016 05:10 PM

HP Recommended

Hi just wondering if anyone experienced this as I can't figure it out from the administrator manual.

 

Some of our customers are on VDSL connections which may not be very stable, what we've noticed is times when their wan connection drops down and the polycom vvx410's lose registration to the sip server, then the wan comes back up yet the phones take ages to re-register, or sometimes they do not re-register until rebooted.

 

The SIP server sends the following timers:

 

 

 

 

expires=300;q=0.5  

And on the VVX410 I have setup:

 

 

 

reg.1.server.1.expires="180" 
reg.1.server.1.expires.overlap="30" 
reg.1.server.1.register="1

 

Just wondering if i may have missed anything obvious?

 

Regards,

Andrei.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.