Poly Edge B20 Calling issue

Chandru7 · ‎03-26-2025

Poly Edge B20 Calling issue

Poly Edge B20 SIP phone Calling issue

Error Code Line to use

OBiTalk: Service Down: 703 7

SP1: Service Down: 49400

SteffenBaierUK · ‎03-26-2025

Hello @Chandru7 ,

Welcome to the HP community.

Unfortunately, your post does not contain the currently used Software version for the HP Poly product you use.

This is important, especially in the future, when someone finds this post in days, months, or years.

Please do not simply edit the original post but reply with the versions.

In the FAQ or the Read 1st section, we remind users why this is important.

The above FAQ also contains:

Jan 19, 2012 Question: How to troubleshoot Poly VoIP-related Issues?

Resolution: Please check => here <=

Oct 7, 2011 Question: How can I check out the Registration Status of my Phone?
Resolution: Please check => here <=

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

Best regards

Steffen Baier

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Poly Edge B20 Calling Issue

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Poly Edge B20 Calling issue