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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended
Trio C60-M
Microsoft Windows 11

When joined into a meeting by the room audio option, that is calling the trio and the meeting ended. If no one hits end call on the trio, it will stay on the call indefinitely. 

 

Anyway to make it automatically end an invited meeting after 15 minutes if no one else is in the call/meeting.... 

3 REPLIES 3
HP Recommended

Hello @Awhyip ,

 

Welcome to the HP community.

 

Unfortunately, your post does not contain the currently used Software version for the HP Poly product, the HP Poly Software, or the Partner application or mode the Trio is in.

 

This is important especially in the future when someone finds this post in days, months, or years to come. Please do not simply edit the original post but reply with the versions. This is stated in the FAQ or Read 1st section and explained why this is important.

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

We use version 8.1.6 for all poly and with Teams Room License. Not standard phone license.

HP Recommended

Hello @Awhyip ,

 

We can only assume this is using the native Microsoft Teams application but you have not posted the version of this.

 

if this is true, then this post should be moved to the UC Platforms section and you would need to contact our Partner Microsoft as they supply the application that runs on your phone and the Platform Teams you are using.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.