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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎08-27-2013 09:11 PM

HP Recommended

I am configuring freshly installed Asterisk 1.8.xx with Polycom SoundPoint phones. Downloaded ROM Uploader and 4.0.2B SIP. Updated couple phones and tried to provision them. No matter what I put into sip.conf file, I am getting “Wrong password” error during sip registration in Asterisk.
Downgraded to 3.3.2 and it registered right away.
Is anybody knows what is going on?

1 REPLY 1

‎08-28-2013 08:48 AM

HP Recommended
Hello,

Simply export your configuration and verify all the details are correct when running the UCS software.

Best regards

Steffen Baier
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