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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

 

Currently all VVX devices are daisy chained to client machines.  I am trying to setup QoS settings both on the phone and our endpoints.  Since the phones and computers are connected to one another, does that mean both data and voice packets will have have the dscp set to 46?  Or  does the phone separate the traffic?  

 

I ask because if I was to prioritze traffic on our endpoints based on DSCP, that would mean ALL traffic including audio and data will be priortized, which we do not want.

2 REPLIES 2
HP Recommended

Hello asuccar,

welcome to the Polycom Community.

It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.

The above is also stated in the "Must Read First" and is the absolute minimum requirement every new post should include. .

In addition providing us with this basic information gives Polycom an idea what Software Versions are used in the field and avoids wasting time trying to troubleshoot issues which have already been addressed.

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here

 

To answer your original question the phone only tags its own traffic. The PC would tag its own.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

The Polycom can add IP ToS/DSCP/802.1p values for its traffic (callControl,rtp,video). Check out the Polycom UC Software Admin Guide for examples of how to use any of these features.

 

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