Solved: RealPresence Trio 8800 soft keys - HP Support Community

Anonymous · ‎10-31-2016

Is it possible to have softkeys on the RealPresence Trio 8800 firmware 5.4.3.2400?

My aim is have a single button push to call between board rooms and have the icons appear in the main screen section.

I have had no luck with:

feature.enhancedFeatureKeys.enabled="1"
softkey.1.label="example"
softkey.1.action="$S1$"
softkey.1.insert="3"
softkey.1.use.idle="1"
softkey.1.enable="1"

As a fall back I have them down the bottom on the speed dial/favouites menu.

SteffenBaierUK · ‎11-01-2016

Hello voip47,

welcome to the Polycom Community.

No you cannot at present.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

SteffenBaierUK · ‎11-01-2016

Hello voip47,

welcome to the Polycom Community.

No you cannot at present.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

RealPresence Trio 8800 soft keys

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