Remove Conference softkey

[rkrick99]

I am using VVX300 phones and running on UC 5.2.7. I am trying to hide the conference call soft key. I have looked through the device.cfg, feature.cfg, and the site.cfg. I have even tried to add softkey.feature.conference 0. Has anyone else been able to figure this out.

[SteffenBaierUK]

Hello @rkrick99,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Nov 25, 2011 Question: How can I change the functionality of a softkey button / use EFK?

Resolution: Please check => here <=

You did not use:

feature.enhancedFeatureKeys.enabled="1"

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[rkrick99]

If my reply shows twice , I appologize. I have attached a copy of the config file i am using. I do have the feature.enhancedfeaturekeys.enabled=1 set in the config. 

[SteffenBaierUK]

Hello @rkrick99,

nothing attached and if you want to attach anything please make a backup from the phone as some parameters are case sensitive so do not assume what you added in your config ends up in the phone.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[rkrick99]

While searching online I came accross this article:

https://knowledgebase-iframe.polycom.com/kb/viewContent.do?externalId=19740&sliceId=1

If the article is correct than this can be closed

is says: NOTE: The Conference soft key cannot be removed as this does not have a hardware key mapped !

[SteffenBaierUK]

Hello @rkrick99,

You can't just invent a Parameter like softkey.feature.conference .

The above does not exist and therefore will never work.

In regards to the article you found the EFK FAQ contains the same information.

Best Regards

Steffen Baier

Polycom Global Services

[SteffenBaierUK · Accepted solution]

Hello @rkrick99,

I played with this a bit further and:

<?xml version="1.0" standalone="yes"?>
<!-- Disable local conference option -->
<changes>
<config call.localConferenceEnabled="0" />
</changes>

should archive what you are after.

Best Regards

Steffen Baier

Polycom Global Services

[rkrick99]

Yes it removed the conference option, thanks for your help