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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!

‎11-01-2024 12:07 PM

HP Recommended
Product: VVX 301

I have some old Polycom VVX301's which are loaded in ZTP as the phones always reach out to x.fuze.com which seems to be 8x8's service. I have no idea where the phones were sourced or who the original reseller of the devices was.

 

Is there anyway of getting the devices removed from ZTP?

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1 REPLY 1

‎11-01-2024 01:21 PM

HP Recommended

Hi @D3c0N, Welcome to Poly HP Support Community.  
 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://support.hp.com/us-en/poly 

 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

 

Regards,

Salman

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