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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

UC Software 1.1.6 Maintenance Release for the Polycom CX5100 and CX5500 Unified Conference Stations for Microsoft Lync is now on http://support.polycom.com

 

This version includes the features and functionality of previous versions and includes resolutions for customer-reported issues.

 

To download the UCS 1.1.6 Maintenance Release and associated documents, please go to:

 

http://support.polycom.com/PolycomService/support/us/support/voice/cx/cx5100.html

http://support.polycom.com/PolycomService/support/us/support/voice/cx/cx5500.html

 

Jan 04, 2016 Question:How do I upgrade a CX5500 unit?

Resolution: Please check this post => here <=

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

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