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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎06-17-2016 07:39 AM

HP Recommended

I am attaching a screenshot of what version we currently have.  The end goal is to get this phone onto Dialpad.com's provisioning server.

All information I find is for a new version of the software this phone is running. Any help with this would be greatly appreciated.

 

Thanks

1 REPLY 1

‎06-17-2016 12:36 PM

HP Recommended

Hello ce,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=

 

Option 3 shows the menu steps. These may look slightly different on an older software but following the FAQ should enable you to update the phone.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

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