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- Poly Phones
- Desk and IP Conference Phones
- VVX 201 2-line SIP configuration

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01-31-2017 03:44 AM
I have just bought a new VVX 201
UC Software Version 5.5.1.11526
Updater Version 5.7.1.13261
I'm trying to configure 2 SIP lines (2 different SIP providers: Provider A & B)
Line 1 - registers OK
Line 2 - fails register
If I configure provider A on line 1 and provider B on line 2 - line 1 is OK, line 2 does not register.
If I configure provider B on line 1 and provider A on line 2 - line 1 is OK, line 2 does not register.
I have tested each provider's configuration by itself (only single line configured in Simple Setup) and the settings work.
Any help is greatly appreciated.
Solved! Go to Solution.
Accepted Solutions
01-31-2017 04:14 AM
Hello BigRepa,
welcome to the Polycom Community.
Any chance for a Backup
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
01-31-2017 04:14 AM
Hello BigRepa,
welcome to the Polycom Community.
Any chance for a Backup
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
