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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎10-09-2017 03:31 PM

HP Recommended

My goal is to have a Polycom VVX 400 be able to transmit a group page (PTT), but not receive. 

I am using Firmware 5.4.5 

I have the following config in the Polycom-site.cfg 

 

   <ptt
                ptt.address="225.0.0.2"
                ptt.pageMode.enable="1"
                ptt.port="15060"
                ptt.pageMode.group.1.allowTransmit="1"
                ptt.pageMode.group.1.allowReceive=”0”
                ptt.pageMode.group.1.label="Paging"
                ptt.pageMode.group.1.subscribed="1"
                ptt.pageMode.group.1.available="1" />

 

I want to use the following config in the Polycom-user file to enable the recieve. 

 

      <ptt
               ptt.pageMode.group.1.allowReceive=”1”
 />

 

Currently all phone receive the page even without the allowRecieve="1"

 

Please let me know if you have solved this problem.

 

Thank You, 

4 REPLIES 4

‎10-09-2017 11:40 PM

HP Recommended

Hello jmorse4dct,

welcome to the Polycom Community.

Have you tried this or can you post a backup of your configuration?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎10-10-2017 07:18 AM

HP Recommended

Currently these phones are running the latest 5.6 firmware and I have the same results. All phones receive when only one specific phone should receive. 

 

I have already posted the revelant PTT sections of the config. 

 

Below is our Polycom-site.cfg

 

<?xml version="1.0" encoding="utf-8" standalone="yes"?>

<!-- ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~ -->
<!-- THIS FILE CONTAINS THE INFORMATION THAT IS LOCATION SPECIFIC, SPECIFICALLY
TIME INFO. -->
<!-- YOU MAY APPEND THIS FILE FOR A SPECIFIC CUSTOMER LOCATION IF THERE ARE SETT
INGS THAT -->
<!-- APPLY TO ALL POLYCOM PHONES WITHIN A LOCATION
-->
<!-- ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~ -->



<polycomConfig
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xsi:noNamespaceSchemaLocation="polycomConfig.xsd">

<httpd httpd.enabled="1">

<httpd.cfg httpd.cfg.enabled="1" httpd.cfg.port="80" />
</httpd>


<device>

<device.sntp device.sntp.gmtOffset="" device.sntp.serverName="">

<device.sntp.gmtOffset device.sntp.gmtOffset.set="0" />
<device.sntp.serverName device.sntp.serverName.set="0" />

</device.sntp>

</device>

 

<lcl>

<lcl.datetime>

<lcl.datetime.date
lcl.datetime.date.dateTop="1"
lcl.datetime.date.digitFormatEnable="0"
lcl.datetime.date.format="D,Md"
lcl.datetime.date.longFormat="0" />

<lcl.datetime.time lcl.datetime.time.24HourClock="0" />

</lcl.datetime>

<lcl.ml lcl.ml.lang="">

<lcl.ml.lang lcl.ml.lang.charset="">

<lcl.ml.lang.clock
lcl.ml.lang.clock.1.24HourClock="1"
lcl.ml.lang.clock.1.dateTop="1"
lcl.ml.lang.clock.1.format="D,dM"
lcl.ml.lang.clock.1.longFormat="1"
lcl.ml.lang.clock.2.24HourClock="1"
lcl.ml.lang.clock.2.dateTop="1"
lcl.ml.lang.clock.2.format="D,dM"
lcl.ml.lang.clock.2.longFormat="1"
lcl.ml.lang.clock.3.24HourClock="1"
lcl.ml.lang.clock.3.format="D,dM"
lcl.ml.lang.clock.4.24HourClock="0"
lcl.ml.lang.clock.4.format="D,Md"
lcl.ml.lang.clock.5.24HourClock="1"
lcl.ml.lang.clock.5.format="D,Md"
lcl.ml.lang.clock.6.24HourClock="0"
lcl.ml.lang.clock.6.format="D,Md"
lcl.ml.lang.clock.7.format="D,Md"
lcl.ml.lang.clock.8.format="D,Md"
lcl.ml.lang.clock.9.format="D,Md"
lcl.ml.lang.clock.10.format="Md,D" />

<lcl.ml.lang.menu
lcl.ml.lang.menu.1="Chinese_China"
lcl.ml.lang.menu.1.label="简体中文 (zh-cn)"
lcl.ml.lang.menu.2="Danish_Denmark"
lcl.ml.lang.menu.2.label="Dansk (da-dk)"
lcl.ml.lang.menu.3="Dutch_Netherlands"
lcl.ml.lang.menu.3.label="Nederlands (nl-nl)"
lcl.ml.lang.menu.4="English_Canada"
lcl.ml.lang.menu.4.label="English (en-ca)"
lcl.ml.lang.menu.5="English_United_Kingdom"
lcl.ml.lang.menu.5.label="English (en-gb)"
lcl.ml.lang.menu.6="English_United_States"
lcl.ml.lang.menu.6.label="English (en-us)"
lcl.ml.lang.menu.7="French_France"
lcl.ml.lang.menu.7.label="Français (fr-fr)"
lcl.ml.lang.menu.8="German_Germany"
lcl.ml.lang.menu.8.label="Deutsch (de-de)"
lcl.ml.lang.menu.9="Italian_Italy"
lcl.ml.lang.menu.9.label="Italiano (it-it)"
lcl.ml.lang.menu.10="Japanese_Japan"
lcl.ml.lang.menu.10.label="日本語 (ja-jp)"
lcl.ml.lang.menu.11="Korean_Korea"
lcl.ml.lang.menu.11.label="한국어 (ko-kr)"
lcl.ml.lang.menu.12="Norwegian_Norway"
lcl.ml.lang.menu.12.label="Norsk (no-no)"
lcl.ml.lang.menu.13="Polish_Poland"
lcl.ml.lang.menu.13.label="Polski (pl-pl)"
lcl.ml.lang.menu.14="Portuguese_Portugal"
lcl.ml.lang.menu.14.label="Português (pt-br)"
lcl.ml.lang.menu.15="Russian_Russia"
lcl.ml.lang.menu.15.label="Русский (ru-ru)"
lcl.ml.lang.menu.16="Slovenian_Slovenia"
lcl.ml.lang.menu.16.label="Slovenski (sl-si)"
lcl.ml.lang.menu.17="Spanish_Spain"
lcl.ml.lang.menu.17.label="Español (es-es)"
lcl.ml.lang.menu.18="Swedish_Sweden"
lcl.ml.lang.menu.18.label="Svenska (sv-se)" />
</lcl.ml.lang>

</lcl.ml>

</lcl>

 

<tcpIpApp>

<!-- GMT Offset is in seconds. To change time zones use the following settings -->
<!-- minus 18000 equals 5 hours which equals Eastern Time -->
<!-- minus 21600 equals 6 hours which equals Central Time -->
<!-- minus 25200 equals 7 hours which equals Mountain Tim -->
<!-- minus 28800 equals 8 hours which equals Pacific Time -->

<tcpIpApp.sntp
tcpIpApp.sntp.address="ntp.evolveip.net"
tcpIpApp.sntp.gmtOffset="-18000" tcpIpApp.sntp.resyncPeriod="86400">

<tcpIpApp.sntp.address tcpIpApp.sntp.address.overrideDHCP="1" />


<!-- NOTE: Daylight Savings is followed throughout the United States EXCEPT: -->
<!-- Arizona, with the exception of Navajo Nation, which does follow DST -->
<!-- Hawaii -->

<tcpIpApp.sntp.daylightSavings
tcpIpApp.sntp.daylightSavings.enable="1"
tcpIpApp.sntp.daylightSavings.fixedDayEnable="0">

<tcpIpApp.sntp.daylightSavings.start
tcpIpApp.sntp.daylightSavings.start.date="8"
tcpIpApp.sntp.daylightSavings.start.dayOfWeek="1"
tcpIpApp.sntp.daylightSavings.start.month="3"
tcpIpApp.sntp.daylightSavings.start.time="2">

<tcpIpApp.sntp.daylightSavings.start.dayOfWeek tcpIpApp.sntp.daylightSavings.start.dayOfWeek
.lastInMonth="0" />

</tcpIpApp.sntp.daylightSavings.start>

<tcpIpApp.sntp.daylightSavings.stop
tcpIpApp.sntp.daylightSavings.stop.date="1"
tcpIpApp.sntp.daylightSavings.stop.dayOfWeek="1"
tcpIpApp.sntp.daylightSavings.stop.month="11"
tcpIpApp.sntp.daylightSavings.stop.time="2">

<tcpIpApp.sntp.daylightSavings.stop.dayOfWeek tcpIpApp.sntp.daylightSavings.stop.dayOfWeek.l
astInMonth="0" />

</tcpIpApp.sntp.daylightSavings.stop>

</tcpIpApp.sntp.daylightSavings>

<tcpIpApp.sntp.gmtOffset tcpIpApp.sntp.gmtOffset.overrideDHCP="1" />

</tcpIpApp.sntp>

</tcpIpApp>

<attendant
attendant.behaviors.display.spontaneousCallAppearances.normal="0"
/>

<ptt
ptt.address="225.0.0.2"
ptt.pageMode.enable="1"
ptt.port="15060"
ptt.pageMode.group.1.allowTransmit="1"
ptt.pageMode.group.1.allowReceive=”0”
ptt.pageMode.group.1.label="Paging"
ptt.pageMode.group.1.subscribed="1"
ptt.pageMode.group.1.available="1" />

</polycomConfig>

 

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‎10-10-2017 08:43 AM

HP Recommended

I now understand how to pull config backups and have attached those to this post 

 

Extension 401 should not receive the page and extension 402 shouldbe able to receive the page. 

PolycomConfigs.zip
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‎10-13-2017 04:04 PM

HP Recommended

If x401 is the one you dont want recieving the page, your export doesn't have ptt.pageMode.group.1.allowReceive="0". In your cfg it's there but maybe theres a typo or you havent updated the phone after changing the cfg file? Have you tried changing it to no in the gui?

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