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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended
VVX 250

I have several NEW VVX 250 desk phones Obi edition, and they give the error "Unable to claim desk phone" when attempting to set them up with Google Voice.

The SN/MAC of the phone doesn't seem to be registered in Google's database.

How do I get it registered?

1 REPLY 1
HP Recommended

Hello @YOLOSapien ,

 

welcome to the HP Poly community.

 

I suggest you contact our Support organization in your region with proof of purchase.

 

Details are in my Signature.

 

Best Regards

 

Steffen Baier

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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