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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎12-20-2023 11:44 PM

HP Recommended

I have about 50 Poly VVX350 phones that are currently on version 6.4.3. The shop where the phones will be installed are on a T1 circuit. The newer version 6.4.5 is about 50mb. For the 50 phones it will take me an eternity. Is there a way that I could use a usb to download and install the 6.4.5 release on each phone? If not, are there any suggestions to run the upgrades less painfully? Thank you.

 

1 REPLY 1

‎12-21-2023 12:34 AM

HP Recommended

Hello @doubleloop ,

 

welcome to the HP Poly community. Please check the VoIP FAQ post here:

 

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=

 

Links to the most important FAQ section are in my signature. For further help please consider using the community search.

 

If you have follow-up questions, and you cannot find anything via the search or other volunteers do not reply suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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