Voip Cqrd in soundstructure with Lync 2013

[Anonymous]

We try to register a Voip card to Lync 2013. We received always 401 non authorized.

Certificates are correct. Username and password are correct as we can connect to a VVX phone with the same credentials.

What can be wrong? We use last firmware.

Rgds

[SteffenBaierUK]

Hello Jean-Marc,

welcome to the Polycom Community.

What is the Software Version you are using and how have you configured the SoundStructure card in comparison with the VVX?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[Anonymous]

We installed the last available firmware (5.02?)

We use a specific FTP server for the Voip card

We also tried to import the xml file. :

<?xml version="1.0" encoding="utf-8"?>
<!-- Example Per-phone SoundStructure Configuration File -->
<!--for UCS 4.1.3G registration with MS Lync 2010 or 2013-->
<lyncPerPhoneLineConfig-UCS413G-SoundStructure>
  <Required_to_Change reg.1.address="user1@sipdomain" reg.1.auth.domain="fqdn ad domain" reg.1.auth.password="password" reg.1.auth.userId="user1"
  <Optional_Change call.autoAnswer.micMute="0" np.normal.ringing.calls.tonePattern="ringer2" reg.1.displayName="SoundStructure-Lync-DisplayName" reg.1.label="SoundStructure-Lync-Label" reg.1.ringType="ringer2" pres.idleTimeout.offHours.enabled="1" pres.idleTimeout.officeHours.enabled="1">
    <!--Following comments explain how to configure to maintain the Lync Status of SoundStructure VoIP Interface in 'Available' state-->
    <!--instead of default behavior of automtically changing to 'Away' status after 5 minutes of inactivity-->
    <!--To keep presence in 'Available' state set 'pres.idleTimeout.offHours.enabled' and 'pres.idleTimeout.officeHours.enabled' to '0' (Disable).-->
    <!--If set to '1' (Enabled, default) the VoIP Interface presence status in Lync will change to 'Away' status with default behavior (inactivity, 5 min)-->
  </Optional_Change>
  <DoNotModify_Standard_Config_For_SoundStructure call.enableOnNotRegistered="0" callLists.logConsultationCalls="1" dialplan.1.applyToForward="1" dialplan.applyToDirectoryDial="1" feature.messaging.enabled="1" feature.presence.enabled="1" reg.1.applyServerDigitMapLocally="1" reg.1.auth.loginCredentialType="usernameAndPassword" reg.1.auth.usePinCredentials="0" reg.1.offerFullCodecListUponResume="0" reg.1.server.1.registerRetry.baseTimeout="10" reg.1.server.1.registerRetry.maxTimeout="180" reg.1.server.1.specialInterop="lync2010" reg.1.server.1.transport="TLS" reg.1.serverAutoDiscovery="1" reg.1.serverFeatureControl.cf="1" reg.1.serverFeatureControl.dnd="1" reg.1.serverFeatureControl.localProcessing.cf="0" reg.1.serverFeatureControl.localProcessing.dnd="0" reg.1.serverFeatureControl.signalingMethod="serviceMsForwardContact" roaming_buddies.reg="1" sec.srtp.holdWithNewKey="0" sec.srtp.key.lifetime="2^31" sec.srtp.mki.enabled="1" sec.srtp.mki.length="1" sec.srtp.mki.startSessionAtOne="1" sec.srtp.resumeWithNewKey="0" sec.TLS.profileSelection.SIP="ApplicationProfile1" softkey.feature.simplifiedSignIn="1" tcpIpApp.ice.mode="MSOCS" tcpIpApp.keepalive.tcp.sip.tls.enable="1" video.iFrame.delay="2" video.iFrame.onPacketLoss="1" voice.audioProfile.G7221.24kbps.payloadType="112" voice.codecPref.G7221.24kbps="5" voice.codecPref.G7221.32kbps="0" voIpProt.offerFullCodecListUponResume="0" voIpProt.SIP.allowTransferOnProceeding="0" voIpProt.SIP.header.diversion.enable="1" voIpProt.SIP.IM.autoAnswerDelay="40" voIpProt.SIP.mtls.enable="0"></DoNotModify_Standard_Config_For_SoundStructure>
</lyncPerPhoneLineConfig-UCS413G-SoundStructure>