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‎12-22-2023 01:12 AM

HP Recommended
Product: Edge B20

Hi,

 

How to upgrade firmware of Poly Edge B20. The Hardware version is A and Softaware version  is 1.0.1 ( Build 5585M).

 

regards,

fahmi

 

Tags (1)
1 REPLY 1

‎12-22-2023 01:15 AM

HP Recommended

Hello @Fahmi0071 ,

 

welcome back to the HP Poly community.

 

A quick internet search finds >this<

 

If you still struggle and no other volunteer replies I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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