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- register trio 8800 to pexip

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10-31-2017 11:38 PM
I've got trio 8800 on base profile that I want to register to our pexip mcu.
here's the details we have-
sip uri- 1234@example.com
user- admin
password- password1
I've tried putting in all combinations into the trio but I cant get it to register. Any ideas if possible to register Trios with a sip uri?
firmware is 5.5.2.11338
Solved! Go to Solution.
Accepted Solutions
11-01-2017 12:12 AM
Hello Steve,
welcome back to the Polycom Community.
The community's VoIP FAQ contains this post here:
Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP Server?
Resolution: Please check => here <=
or
Jan 19, 2012 Question: How to troubleshoot Polycom VoIP related Issues?
Resolution: Please check => here <=
Please provide some data for us.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
11-01-2017 12:12 AM
Hello Steve,
welcome back to the Polycom Community.
The community's VoIP FAQ contains this post here:
Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP Server?
Resolution: Please check => here <=
or
Jan 19, 2012 Question: How to troubleshoot Polycom VoIP related Issues?
Resolution: Please check => here <=
Please provide some data for us.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
