vvx310 reboots over and over and over on vsftpd server

[Pugettech]

I need to know if there are any detailed instructions on how to set up up the provision files for the vvx310? I have the newer 410 cfg files but I cannot find them for the vvx310!

I have the vsftpd server running. It can access the /home/username as set up in the phones display. When phone is booting and logging into the vsftp server is will say " could not download macadreess.cfg file, using existing configuration. The display then will say error application is not present.

I have the correct macaddress.cfg file name matching the phone mac address. tried it on ftp server and http server "running Apache"

Also, the option to turn on the web address is not in the menu...I have accessed the web site before.

I have been working on this to long and very little information on google to set up the files information manually. Why is the web option to turn on the web server not avalible in the phone?

[SteffenBaierUK]

Hello @Pugettech ,

Welcome to the HP Poly community.

From our VoIP FAQ:

Oct 7, 2011 Question: How can I set up my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <= and you need Poly Lens now to get access to Poly Software.

Oct 7, 2011 Question: I get the error message “Could not contact boot server” on my phone's screen
Resolution: Please check => here <=

Oct 10, 2012 Question: I get the error message "error loading 0004fxxxxxxx.cfg"  or "could not 6xxxxxxxxxxx.cfg" and then Phone continues to reboot

Resolution: Please check => here <=

The above should provide you with the details needed.

The Web Interface of the phone is only active if the phone is up and running. As it is missing vital files the phone will not boot until they are loaded.

Best Regards

Steffen Baier