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- HP Community
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- Desktop Audio
- Пропадает переодически звук

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03-31-2019 10:57 AM
.Переодически пропадает звук. Пишет что устройство не подключено. После перезагрузки появляется на время. Отключил дополнительные устройства,стал работать подольше. Драйвера пробовал разные,не помогает.Кологки с усилителем от домашнего кинотеатра,года 2010. Прибавил на колонках звук на всю,а на компьютере на минимум. Работает подольше,но иногда пропадает. Может мало мощности БП?
03-31-2019 05:20 PM
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04-04-2019 02:04 AM
04-04-2019 02:05 AM
04-04-2019 02:07 AM
Sometimes the sound on the computer disappears. Writes that the device is not connected. After reboot appears for a while.Reinstalled different drivers,didn't help. I add sound on the speakers to the maximum,and on the computer to the minimum,then works longer. The sound is not lost while watching the video. When listening to online radio disappears. Was originally operating system Windows 10,reinstalled on Windows7.
04-04-2019 11:47 AM - edited 04-04-2019 11:48 AM
A warm welcome to HP Support Community!
An Audio test will help us identify if the issue is hardware or software related. Audio test is available under component tests, instructions on how to access and run component test can be found here.
If the Audio test is a success then try the solutions available here.
Let me know how it goes!
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