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listok_misha
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Пропадает переодически звук

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HP Pavilion Desktop 590-p0xxx
Microsoft Windows 8.1 (64-bit)

.Переодически пропадает звук. Пишет что устройство не подключено. После перезагрузки появляется на время. Отключил дополнительные устройства,стал работать подольше. Драйвера пробовал разные,не помогает.Кологки с усилителем от домашнего кинотеатра,года 2010. Прибавил на колонках звук на всю,а на компьютере на минимум. Работает подольше,но иногда пропадает. Может мало мощности БП?

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Cheron-Z
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@listok_misha

 

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

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Thank you for your understanding

I work on behalf of HP
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listok_misha
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Sometimes the sound on the computer disappears. Writes that the device is not connected. After reboot appears for a while.Reinstalled different drivers,didn't help. I add sound on the speakers to the maximum,and on the computer to the minimum,then works longer. The sound is not lost while watching the video. When listening to online radio disappears. Was originally operating system Windows 10,reinstalled on Windows7.
 
 
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listok_misha
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Sometimes the sound on the computer disappears. Writes that the device is not connected. After reboot appears for a while.Reinstalled different drivers,didn't help. I add sound on the speakers to the maximum,and on the computer to the minimum,then works longer. The sound is not lost while watching the video. When listening to online radio disappears. Was originally operating system Windows 10,reinstalled on Windows7.
 
 
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listok_misha
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Sometimes the sound on the computer disappears. Writes that the device is not connected. After reboot appears for a while.Reinstalled different drivers,didn't help. I add sound on the speakers to the maximum,and on the computer to the minimum,then works longer. The sound is not lost while watching the video. When listening to online radio disappears. Was originally operating system Windows 10,reinstalled on Windows7.

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senan6806
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@listok_misha

 

A warm welcome to HP Support Community!

An Audio test will help us identify if the issue is hardware or software related. Audio test is available under component tests, instructions on how to access and run component test can be found here

If the Audio test is a success then try the solutions available here.

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day! 

 

Senan6806


I am an HP Employee

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