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HP Recommended
HP 15.6 inch Laptop PC 15-e2000 (2J4V9AV)
Microsoft Windows 11

When ever I'm plugging my earphone I can't hear any audio in it, and audio is coming from the laptop itself. I tried with different wired headphones, but the problem repeats! 

1 REPLY 1
HP Recommended

Hello @SR1111 

 

(1) Update BIOS

HP Notebook System BIOS Update (AMD Processors)

F.20 Rev.A12.1 MBMar 31, 2022Download

 

(2) Update audio driver

Realtek High-Definition (HD) Audio Driver - Lucienne

6.0.9289.1 Rev.A85.7 MBMar 29, 2022Download

 

(3) Reboot and test again ...

 

Please report your results.

 

best regards

---

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Thank you very much 

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