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‎11-27-2020 11:15 AM

HP Recommended
Product: HP 24-dp0016ur
Operating System: Microsoft Windows 10 (64-bit)

Hello!

I have HP 24-dp0016ur:

https://support.hp.com/ru-ru/product/hp-all-in-one-pc-24-dp0000bi/34900720/model/35904876

 

After the last cumulative Windows update speakers of my computer sound very quiet. I hear only high frequencies.

 

The update was not a half-year update from version 2004 to 20H2. (https://docs.microsoft.com/en-us/windows/release-information/)

It was a tiny update of several components that appears approximately one time in 2 weeks.

 

If I open Device Manager and after that open properties of Realtek Speaker or Realtek Audio Device the button Roll Back Driver is disabled.

 

I use Windows Home 64 bit version 20H2 (build 19042.630)

 

Could you please explain to me how to fix speakers?

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-30-2020 08:21 AM

HP Recommended

New Windows update has fixed the issue

View solution in original post

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1 REPLY 1

‎11-30-2020 08:21 AM

HP Recommended

New Windows update has fixed the issue

Was this reply helpful? Yes No
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