• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Envy 700-230qe
Microsoft Windows 10 (32-bit)

After upgrading to Windows 10 , I have no sound.  When I try to upgrade driver I get error 0x8007001f Audio Device IDT High Definition Audio CODEC.    Also get audio servicd  no responding

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@gemini2

 

Try this.

 

  1. Select IDT High Definition Audio CODEC in Device Manager.
  2. Select Driver tab.
  3. Click Update Driver... button.
  4. Select -> Browse my computer for driver software.
  5. Select -> Let me pick from a list of device drivers on my computer.
  6. Select High Definition Audio Device (Not IDT High Def... this is important.) and click Next. Appears Warning message, but reply Yes.

REO

View solution in original post

1 REPLY 1
HP Recommended

@gemini2

 

Try this.

 

  1. Select IDT High Definition Audio CODEC in Device Manager.
  2. Select Driver tab.
  3. Click Update Driver... button.
  4. Select -> Browse my computer for driver software.
  5. Select -> Let me pick from a list of device drivers on my computer.
  6. Select High Definition Audio Device (Not IDT High Def... this is important.) and click Next. Appears Warning message, but reply Yes.

REO

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.