• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-10-2022 04:56 AM

HP Recommended
Operating System: Microsoft Windows 11

Hello,

 

I can connect my Airpods Pros via bluetooth and it tells me they have been paired.

 

However then when I try to connect them it jumps between paired and connected, but I can't set them as an audio output or input device.

 

Any help would be much appreciated.

 

Max

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-11-2022 04:11 AM

HP Recommended

I have fixed the issue by removing the Airpods as a device then using Device Manager to uninstall all drivers in the Bluetooth section related to the Airpods (even hidden drivers).  Then restarted my laptop and paired the Airpods again. Now they work.

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎06-11-2022 04:11 AM

HP Recommended

I have fixed the issue by removing the Airpods as a device then using Device Manager to uninstall all drivers in the Bluetooth section related to the Airpods (even hidden drivers).  Then restarted my laptop and paired the Airpods again. Now they work.

1 person found this reply helpful
Was this reply helpful? Yes No

‎06-13-2022 08:13 AM

HP Recommended

Hi,

We're glad you managed to solve your problem 😉

Thank you for sharing how you solved it. This way, you will be helping other users that have the same question.

Thanks,
VictorS

I work on behalf of HP.
1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.