• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Envy 700-410xt
Microsoft Windows 10 (64-bit)

Not a notebook - Desktop not in drop down list. I am needing an audio driver for IDT 92HD65C with Beats Audio. From the forum I have downloaded SP63555, 71717 & 71886. Only one would install the IDT driver without the Beats Audio. the other 2 wouldn't install at all. Where can I find the correct driver(s).

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello, your operating system is been Windows 10?? 
If I search in your download page from your PC, it is been the SP71717.. 

If don't work, it is not normal.. You can use HP Support Assistant for update all your drivers, except the BIOS. 
You can download this here: https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95226.exe

 

Or if you have HP Recovery Manger in your PC, you can use it for reinstall all drivers. 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

View solution in original post

2 REPLIES 2
HP Recommended

Hello, your operating system is been Windows 10?? 
If I search in your download page from your PC, it is been the SP71717.. 

If don't work, it is not normal.. You can use HP Support Assistant for update all your drivers, except the BIOS. 
You can download this here: https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95226.exe

 

Or if you have HP Recovery Manger in your PC, you can use it for reinstall all drivers. 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

HP Recommended

I'll give this a try. Thank you.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.