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GallantFox
Level 3
55 46 1 9
Message 1 of 2
363
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Audio Issues after recent Windows 10 "creator" update

HP Recommended
Product Name: HP ENVY 17-j100 (and I don't know the letters that follow)
Product Number: E1P13AV
Operating System: Microsoft Windows 10 (64-bit)
 
I'm so tempted to just try what I'm guessing is a driver link you gave the original poster, but I know that must be for their specific machine. Could you do the same for mine? The driver listed for my sound device on the HP support page is older than the one currently in my machine. 
 
Thanks in advance for whatever help you can offer.
Lauren
1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

This is the only driver that I know of that has any chance of fixing issues with the IDT audio in your model...

 

Install and restart the PC.

 

This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

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