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‎04-12-2022 02:58 PM - edited ‎04-12-2022 03:00 PM

HP Recommended
Product: HP Pavilion All-in-One - 24-k0205st
Operating System: Microsoft Windows 11

Trying to find out why the audio is no longer detected after restarting HP Pavilion All-in-One for an update. I tried system restore because there wasn't an option to set back to previous point before the update. I tried updating drivers but HP says the system is not in their database for updates. The audio troubleshooter says it is hardware related. I also tried using the audio jack and no audio was present. The warranty ran out a few months ago does anyone know what to try next? Thanks.

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-12-2022 03:21 PM

HP Recommended

Hi:

 

The only suggestion I can offer would be to see if the latest W11 audio driver on your AIO's support page gets the sound to work again.

 

Driver - HP Pavilion 24 All-in-One PC 24-k0000i | HP® Customer Support

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3 REPLIES 3

‎04-12-2022 03:21 PM

HP Recommended

Hi:

 

The only suggestion I can offer would be to see if the latest W11 audio driver on your AIO's support page gets the sound to work again.

 

Driver - HP Pavilion 24 All-in-One PC 24-k0000i | HP® Customer Support

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‎04-12-2022 07:17 PM

HP Recommended

It works! Thank you so much, Paul_Tikkanen! 😀

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‎04-13-2022 06:44 AM

HP Recommended

You're very welcome.

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