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‎04-07-2022 11:43 AM

HP Recommended
Product: HP All-in-One 27 PC 27-cb0000a (3B5K5AV)
Operating System: Microsoft Windows 11

For the HP All-in-One 27" PC. When I'm on YouTube's homepage for example (this also applies to other websites) with my headphones plugged in, I notice that when I don't do anything for 5-8 seconds my audio sound goes silent, and then when I click on a video the audio sound comes back ONLY after 5 seconds of the video already playing. Which means 5 seconds of no audio sound every single time I watch a video. After those 5 seconds the audio sound resumes as normal. Is this normal at all for HP All-in-One desktops? It just doesn't seem right.

2 people had the same question
8 REPLIES 8

‎04-07-2022 11:51 AM

HP Recommended

hi

No, that doesn't seem normal!
I encountered a problem of this type with firefox, but there from memory, I had to close and open firefox again, for the sound to return
no audio problem, with anything else, audio player, games etc, for what I have been able to test
This has only happened to me since upgrading to windows 11, but I can't tell if it's related..
But I haven't tried with another browser, to check, try..

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‎04-07-2022 12:06 PM

HP Recommended

Is there a way to help resolve this issue? Would like some answers

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‎04-07-2022 12:08 PM

HP Recommended

have you tried with a different browser?
no problem, or also with other audio sources?

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‎04-07-2022 12:10 PM

HP Recommended

Haven't tried on other browsers. I've only tired on Chrome.

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‎04-07-2022 12:20 PM

HP Recommended

And no I've only been using a headphone plugged into the audio port. 

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‎04-08-2022 04:34 AM

HP Recommended

"no problem, or also with other audio sources?"

no I mean with an mp3 file for example, an audio cd if you have a cd player etc

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‎06-06-2022 03:42 PM - edited ‎06-06-2022 04:05 PM

HP Recommended

Do you use an HDMI cable to hook up to your monitor? If you do, this stupid easy fix worked for me. After doing some research, I found the delay is caused by silence kicking in some sort of idle mode in the HDMI cable and then it takes a few seconds to reconnect. So, using this information, I decided to try an experiment. Since I don't use Windows media player(I use Winamp for music, and VLC for videos), I opened WMP, loaded a random song, put it on repeat, lowered the volume on WMP( or honestly whatever program you choose to use to fool the HDMI into thinking there is continuous sound being transmitted) Also, do not mute the program, just lower the volume all the way, and I just keep it running in the background like that, haven't had a sound delay since 🤘👍

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‎06-07-2022 10:05 AM

HP Recommended

hi

god catch @Cuda2183  but

HP All-in-One 27 PC 27-cb0000a (3B5K5AV)

unless the user forgot to say that he had a second monitor, it's an all in one, integrated screen!

 

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