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Student
Posts: 1
Member Since: ‎01-21-2017
Message 1 of 2 (362 Views)

Audio coming out from headphone&speaker

[ Edited ]
Product Name: HP ENVY Recline 27-k300 Touch
Operating System: Microsoft Windows 10 (64-bit)

Hello,

Recently, right after I updated my Desktop to Windows 10 x64 edition, I noticed that the audio would come out of both the speakers and my headphones, and gradually start to only come out of the speakers. I've tried playing through several different headphones, but they did not work either, and tried both front and rear jacks. Even after restarting, I would fnd myself with the exact same problem a few seconds later. The audio is completely fine when only on speaker, though.

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HP Support Agent
Posts: 8,105
Member Since: ‎10-12-2016
Message 2 of 2 (311 Views)

Re: Audio coming out from headphone&speaker -HP envy 27 all in one

Greetings @ Rilola, 

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that your computer is running on Windows 10 and you are getting audio from both speakers and headset. Happy to help. 

Have you run the troubleshooter or checked the playback settings on the computer?

 

Recommend you to try the steps suggested in the Microsoft post and let me know if it helped. 

Also, refer HP Desktop PCs - No Sound from the Computer

 

Let me know if this helped. 

 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.

Chimney_83
I am an HP Employee

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