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11-07-2022 03:21 PM
after a graphics card driver update (GeForce RTX3060 Ti) my onboard audio (located on the AMD Ryzen R7-5700G) devices (speakers/headphones) disappeared in the device manager. Audio is only working through my monitor speakers (Q24 Nvidia High Definition Audio) via the HDMI cable.
I have tried all solutions I could think of and find online so far:
-I de-installed graphics drivers and installed the old ones available.
-I re-installed Realtek drivers
-I installed all drivers that HP Support Assistant told me
-I ensured onboard audio is "on" and also set my Bios settings to default
-I updated my Bios version
-I performed a complete Windows reset.
But still no solution.
In my device manager I only have AMD and NVIDIA high definition Audio listed. For output I only have Q24 listed, which is the monitopr output via HDMI cable:
Funnily, two High Definition audio controllers show up under system devices, as well as one HD Audio bus:
All three run with the same drivers:
If anyone has a solution I'd be very thankful!
Also, if anyone with a HP Victus could tell me which devices are listed and what drivers are used, I will try to manually find them and use them from the list.
Thanks and best regards
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