Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Audio doesn't work and Beats Audio no longer appears

HP Recommended
HP Envy 700 Series
Microsoft Windows 10 (64-bit)

I updated my desktop to Windows 10 and after that the audioo has stopped working. 

The jack in the front doesnt work no matter what I connect and connecting the audio from the back of the computer to my monitor doesn't work either. The beats audio is also missing so I think that has to do with the audio not working. I have tried everything I can think off but nothing works. Please help, I just wand audio for my PC 

Level 21
Level 21
129,079 119,257 19,473 29,758
Message 2 of 2
Flag Post
HP Recommended



See if installing this W10 IDT audio driver and restarting the PC resolves the problem.


This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.


File name: sp71717.exe

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation