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blake4455
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Audio driver problem

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HP Pavilion P7-1414 Desktop PC
Microsoft Windows 10 (64-bit)

So, long story short I had to reset my computer to brand new because it was running a bit slow and I had multiple files that I needed to delete. I had reset through the settings, nothing went wrong until I was able to get into Windows.

 

My volume button on the bottom right had a red X saying, "no audio output device is installed". I looked everywhere for answers, I even went through all the steps of the virtual assistant but nothing.

 

The closest I've gotten was going to device manager, then installing an audio driver manually by selecting from a list. That brought my audio back, but now it only works on my right side.

 

I know it's not a speaker defect because when an aux is plugged directly to the speakers, both sides work fine. This also happens when headphones are plugged in so I'm guessing it's the audio driver. Any help?

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banhien
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@blake4455

 

No Windows 10 drivers for your machine

 

    https://support.hp.com/ca-en/drivers/selfservice/hp-pavilion-p7-1400-desktop-pc-series/5295962/model...

 

Please try

 

    https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe 

 

Regards.

BH
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blake4455
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I clicked the second link and I get a,

 

Not Found

The requested URL /pub/softpaq/sp71501-72000/sp71717.exe  was not found on this server.

 

 

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blake4455
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So I guess there's nothing I can do?...

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