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- HP Community
- Desktops
- Desktop Audio
- Audio in HP Envy All-In-One 27-b255qd

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03-13-2020 01:27 PM
Deleted drivers and reinstalled several times. Gone through the entire virtual agent. My audio/speaker icon at the bottom has a RED X through it.
I would so love audio. Thank you
03-16-2020 04:50 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that you are facing issues with the audio on the computer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the below steps and check if it helps.
- In the search box on the taskbar, type audio troubleshooter, select Fix and find problems with playing sound from the results, then select Next.
- Select the device you want to troubleshoot and then continue through the troubleshooter.
If you continue facing the issue, then follow the steps in the below article.
https://support.hp.com/in-en/document/c04973149
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee