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airspoon
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Message 1 of 2
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Solved!

Audio not working (no sound)

HP Recommended
ENVY Phoenix 810
Microsoft Windows 10 (64-bit)

I can't get any sound from this computer. It was working alright prior. Could someone please help me figure this out. Thank you.

1 REPLY 1
Paul_Tikkanen
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Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

If your model has the IDT audio system, see if installing this W10 IDT audio driver and restarting the PC gets the sound to work again.

 

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

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