Audio stopped on two desktops simultaneously -both out of warranty ONE DAY, they are only 1yr old.

[BethLrr]

Last update was 5/27/22.  Audio stopped working 6/3/22 on two desktops simultaneously, overnight. Our warranty ended 6/2/22.  All in one Desktops are one year old. We've run HP Diagnostics,  says no issues found. We've reinstalled drivers.  Virtual assistant was no help.

[ub6424]

Hello @BethLrr 

(1) Install audio driver (try both)

Realtek High-Definition (HD) Audio Driver

6.0.9008.1 Rev.A

510.6 MB

Jan 10, 2021

Download

Realtek High-Definition (HD) Audio Driver

6.0.9292.1 Rev.C

533.9 MB

Mar 9, 2022

Download

(2) Test again ...

Please report your results.

best regards

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