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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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12-07-2019 09:01 AM
So I recently bought this pc and I’m using my Xbox controller and a headset but my headset won’t work nobody can hear me and I can’t hear any game sound. I know it’s not the headphones because I can hear computer notifications and sounds.
12-10-2019 09:13 AM
@Adam1019 Welcome to HP Community!
I understand that you are unable to hear the sound from the headset.
- Have you tried with a different headset?
- Have you tried with the same headset with different computers and checked?
- Which brand headset you are using?
Have you tried to update the drivers s from the device manager?
Please update the audio drivers and check.
Keep us posted,
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