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Adam1019
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Message 1 of 2
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Audio

HP Recommended
Hp pavilion gaming desktop 690-0028b
Microsoft Windows 10 (64-bit)

So I recently bought this pc and I’m using my Xbox controller and a headset but my headset won’t work nobody can hear me and I can’t hear any game sound. I know it’s not the headphones because I can hear computer notifications and sounds.

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Adam1019 Welcome to HP Community!

 

I understand that you are unable to hear the sound from the headset.

 

  • Have you tried with a different headset?
  • Have you tried with the same headset with different computers and checked?
  • Which brand headset you are using?

 

Have you tried to update the drivers s from the device manager?

 

Please update the audio drivers and check.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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